Cancellation Policy – Solar Experts (Pty) Ltd
At Solar Experts, we recognize that circumstances can change. Should you need to cancel your order after making a payment, we are committed to assisting you with a clear and efficient cancellation process.
To request a cancellation, please email our Sales Team with the following information:
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A brief reason for the cancellation
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Your banking details for the refund process
Cancellation Terms and Conditions:
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Cancellations requested within 24 hours of placing your order will be processed without any penalty.
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Cancellations requested after 24 hours will be subject to a 5% cancellation fee. This fee is to cover administrative, processing, and handling costs associated with your order.
We strive to process all eligible cancellations and refunds promptly and with minimal inconvenience to you.
For any further assistance or questions regarding this policy, please do not hesitate to contact our team. We are always here to assist you.
Thank you for choosing Solar Experts (Pty) Ltd.